Privacy Policy

Effective Date: 13/06/25

Welcome to Daiko!

At Daiko (“we,” “us,” or “our”), we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the Daiko Dog Leash, our website (daikodog.com), and our mobile app (“App”). By using our products or services, you agree to the practices outlined here.

1. What Information We Collect
We collect information to make your experience with Daiko enjoyable and functional. Here’s what we gather:
Your Account Details: When you sign up for the App, we collect your name, email address, and basic contact info.
Location Info: We track your location during walks to measure distance and award Digital Coins.
Device Data: We collect details like your device type, operating system, and unique identifiers to ensure everything runs smoothly.
App Usage: We see how you interact with the App—like which features you use—to improve it.
Leash Data: The Daiko Dog Leash’s transponder sends us info about your walks to calculate distances and enhance the product.

2. Why We Collect It
We use your information to:
Power the App: Track your walks, award Digital Coins, and keep the App working for you.
Make Things Better: Analyze trends to improve the leash and App experience.
Stay in Touch: Send you updates, tips, or alerts about your account or walks.
Promote Daiko: Share offers or news about our products (you can opt out anytime!).

3. Who We Share It With
We don’t sell your info, but we may share it in these cases:
Our Helpers: Third-party companies that assist with App features, like payment processing or tech support.
Marketing Partners: Only with your permission, we might share data for promotions.
Legal Needs: If the law requires it or to protect Daiko, we’ll share what’s needed.

4. Keeping Your Data Safe
We use strong protections—like encryption and secure servers—to keep your info safe. While we do our best, no system is 100% secure, so we stay vigilant.

5. Your Choices
You’re in control! You can:
See Your Data: Ask us what info we have about you.
Fix It: Update anything that’s wrong or outdated.
Delete It: Request we remove your data (unless we need to keep it for legal reasons).
Say No to Marketing: Opt out of emails or promos anytime.
Reach out to us at info@daikodog.com to make these requests.

6. Location Specifics
We use your location to track walks and award coins. You can turn this off in your device settings, but it might limit some App features.

7. How Long We Keep It
We hold onto your info only as long as we need it to provide services or meet legal rules. Delete your account? We’ll remove your data unless we’re required to keep it.

8. Kids and Privacy
Our App isn’t for kids under 13. If we find out we’ve collected data from a child, we’ll delete it right away.

9. Data Across Borders
Your info might travel to other countries for processing. We’ll ensure it’s protected no matter where it goes.

10. Updates to This Policy
We might tweak this policy now and then. Check back here for the latest version—using our services after a change means you’re okay with it.

11. Questions?
Got concerns or ideas about your privacy? Contact us at info@daikodog.com. We’re here to help!